Digital solutions in governance have little meaning and use unless the people believe in the will and commitment of the decision-makers to put the people (citizens) in the center, their importance in the decision-making that affects their lives and power to change the policy and services, and trust the leaders and their statesmanship. This is why, today, together with the ICEDA partners the team of the e-Governance Academy organized the third webinar for the ICEDA sub-grantees and members of the ICEDA network, dedicated to an Estonian eCitizen. The webinar was intended for capacity building of sub-grantees and members of the ICEDA network from the second cycle of the small grant scheme LOT 2: Award grants for Digital Agenda Advocacy Initiatives.

The aim of this webinar was to advance the knowledge and skills of the participants on engagements, policy and services development and digital solutions via a practical example showing the various ways digital engagement works in Estonia, discuss the topics of digital engagement, trust and digital responsibility, what it is and what it means for the institutions as well as for the citizens, how to raise awareness among the citizens about digital engagement and the safe usage of the e-services, online tools, Internet, and what it means to be an e-citizen in a modern world.

The trainers, Kristina Reinsalu, the Programme Director of e-Democracy in eGA, and Kristina Mänd, a Senior Expert on e-Democracy in eGA and a civil society activist, guided the participants through the process, arranging show-cases and discussions. They combined several teaching methods depending on the topic and the work group dynamics among which short lectures with presentations, working in small groups, case studies, argumentation and discussion of the presentations, and questions and answers aspects, which allowed for the participants to fully participate in this interactive process.


The project “Increasing Civic Engagement in the Digital Agenda – ICEDA” is implemented by the Metamorphosis Foundation (North Macedonia), the Academy of e-Governance (Estonia), Levizja Mjaft! (Albania), CRTA – Center for Research, Transparency and Accountability (Serbia), NGO 35mm (Montenegro) and ODK – Open Data Kosovo (Kosovo). The project is being implemented with financial support from the European Union.