Good governance is the way in which public institutions deal with public affairs and manage public funds. Governance is the decision-making process and the process in which decisions are implemented or not. Metamorphosis works to raise the awareness of opinion makers and decision makers on a national and regional level by gathering local and foreign experts and local journalists, political representatives and other relevant stakeholders at lectures, conferences, seminars, open debates and online forums. Metamorphosis also helps institutions with solutions and consultations for ICT for development of e-services in order to improve their cooperation with the citizens and encourage citizen engagement in debates on public issues. Subprograms within the framework of this program: Transparency and Accountability and e-Governance.