Workshop on exchange of e-documents

USAID’s eGov Project organized a workshop on October 5, 2010 in Skopje in cooperation with the Ministry of Information Society on the topic of exchange of e-documents, intended for senior civil servants from the IT sectors of 10 institutions in Macedonia.
The workshop focusing on strategic IT planning was supported by USAID and the Metamorphosis Foundation.

Minister of Information Society Ivo Ivanovski outlined that in the current phase of the e-documents project, five services have been selected after the conducted analysis:

  • Single Administrative Document
  • Certificate of Citizenship
  • Birth Certificate
  • Property certificate
  • Confirmation of paid taxes and contributions

The Minister emphasized that with the participation in the preparations for the project, the state organs proved that they are ready to serve the citizens where “the responsibility of institutions before the citizens is a top priority”.

The Minister recommended the Enabler platform developed by prof. Umar within the framework of the UN, as a means of solving the specific practical issues in Macedonia, but also as a means for exchange of experiences between different countries, which contributes to the acceleration of growth on a global level.

DSCN1168Joseph Lesard, Director of Economic Development at USAID Macedonia highlighted the contribution to e-government development by the project in Macedonia in order to increase transparency and efficiency of state institutions as part of the efforts to encourage economic development. This year, the eGov Project is dedicated to achieving sustainability of the systems by strengthening the capacity of the Ministry of Information Society, which has so far been an excellent partner in working on creating conditions for further development of e-services.

Prof. Amjad Umar from the Herisburg University and the University of Pennsylvania stressed that the purpose of the workshop is the exchange of knowledge, and to combine the practical knowledge of all participants with the experience from the business sector and international consulting and the system framework developed by the lecturers.

He noted that 30-35 out of 200 countries in the world are considered to be developed countries, both generally and in relation to the development of e-services and about 50 countries are considered to be the least developed, meaning that there are about a hundred countries that are somewhere in the middle. These countries face similar problems as Macedonia and are working on similar issues, so it is possible to save resources and not to “invent the wheel” all over again. The Enabler platform has been developed for the exchange of best practices, being able to accelerate the development of the exchange of e-documents in Macedonia as well.

The workshop was attended by 25 people, including representatives of the Ministry of Information Society, the Customs Administration, Central Registry of RM, the Cadastre, Employment Agency, Public Revenue Office, City of Skopje, the Pension and Disability Insurance Fund of Macedonia and the Ministry of Interior.

The workshop is part of the activities conducted for collecting specific information about the Macedonian context, covering analysis of comprehensive data collected from the Ministry of Information Society and several meetings with relevant government bodies, from which over the next two weeks the US consultants could develop specific recommendations for future steps that should be taken to enable the exchange of e-documents in RM.

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