“For faculties, banks and some notaries, the electronic certificate is an unsolvable enigma” – News Agency Meta.mk

Photo: Portalb.mk

Educational institutions, banks and notaries are insecure and not sufficiently informed whether to accept an electronically issued birth certificate.

Although obtaining a birth certificate from the Office for Management of Registers electronically is simple and the issued document reads that it contains all the data as the certificate obtained on paper, there are institutions that are not sure whether to accept it or not. Moreover, the electronic certificate contains a code or a link through which the authenticity can be confirmed and it is additionally written that it is a public document with an unlimited validity period.

Portalb.mk in the series of research stories, showed that it is illegal to ask the citizens of RNM to pay for new certificates not older than six months, after which the Office for Management of Registers informed that it has decided not to ask for new birth certificates.

Despite this decision, the electronic certificate in some cases was not accepted by the banks, as well as by some notaries and the faculties, including state and private ones. When contacted by Meta.mk, they were not sure whether they could accept such certificates.

They said that so far there has not been a case for someone to submit an electronic certificate and stressed that they accept certificates older than six months. However, they are confused about this new option and say that they are tolerant and do not return students when they lack a document, i.e. they allow them to bring an additional one, but so far they have always asked for an original document with a stamp.

Only one private faculty stated that although so far they have not received such an electronic certificate, they accept it. The others, in doubt regarding the electronic certificate, said that they expect instructions and guidelines from the State Education Inspectorate.

From there, there is also no concrete direction. “The State Education Inspectorate has not made a decision by which the educational institutions can accept an electronically issued certificate,” reads the answer that Meta.mk received from the inspectorate.

Our editorial office received the most accurate information from the Ministry of Education and Science (MES):

“The application of electronic documents is regulated by the Law on Electronic Documents, Electronic Identification and Confidential Services, according to which they have the same legal importance as the paper ones and must be applied, i.e. accepted by all, including educational institutions.”

They added that from this school year, the procedure for enrollment in the first grade in primary school is significantly easier and accessible electronically, whereby a birth certificate is not required for children enrolling in school.

“It is regulated in the Law on Primary Education, and we are also working on digitalization for enrollment in secondary schools,” said the Ministry of Education and Science.


Institutional loopholes remain intertwined with notaries and banks


Similarly, notaries are in doubt about electronic certificates. Of the several notary offices that were randomly contacted by the editorial office, four were determined that the electronic certificate was a valid document, although it is rare for citizens to attach such a document. However, there were also those who were not sure and only accepted a certificate with a stamp.

Cvetkovska Blagica experienced an unpleasant situation with such a notary when she wanted to use an electronic certificate for probate proceedings.

“The procedure to get an electronic certificate was easy, I submitted a request and received it in two days. I want to use it in probate proceedings, for inheritance. I gave it to the lawyer and he was surprised and not sure if it could be used. The notary who worked on the case did not accept it, so I additionally asked the competent institution that issues the certificates whether this document is valid and can be used as an official document. I received an answer by e-mail saying that the document is valid, but the notary public refused to accept it. She said that she could not use it because the rules in the law were not harmonized in the notary for the use of electronic documents with an electronic stamp “, Cvetkovska told Meta.mk.

Photo: Meta.mk

Cases with banks are the most complicated. The Macedonian Banking Association told Meta.mk that there is no unified rule regarding the acceptance of personal documents, including birth certificates of clients. These rules are individual in each bank.

The legal service of Halk Bank answered that they are requiring birth certificates not older than three days from the aspect of a spouse when providing a mortgage in case the person is not married. In other cases, older certificates are accepted, but the electronic certificates are not accepted. Only certificates issued at the counter are accepted. However, this bank emphasizes that it is the obligation of the notary to check their documents, i.e. that when approving a loan, the certificate is approved by the notaries.

Komercijalna Banka AD Skopje stated that during the regular work processes the birth certificates are most often used when opening an account or deposit for a minor or in the procedure for establishing a lien on real estate in favor of the Bank.

“According to the information on the possibility of issuing electronic statements, the Bank will review and determine the procedure for their acceptance after agreeing with the overall operation of the Bank and, of course, with the positive legal regulations, so that clients can complete efficiently and quickly the necessary activities when using products and services from Komercijalna banka”, said Komercijalna banka, adding that they adjust their products and services according to the needs of the clients.

Meta.mk also contacted Stopanska banka. They were expecting our call, having previously being asked about the use of electronic statements by the Macedonian Banking Association.

This research story was prepared as part of the project Increasing Civic Engagement in the Digital Agenda – ICEDA, co-funded by the European Union and implemented by the Metamorphosis Foundation (North Macedonia), e-Government Academy (Estonia), Levizja Mjaft! (Albania), CRTA – Center for Research, Transparency and Accountability (Serbia), NGO 35mm (Montenegro) and ODK – Open Data Kosovo (Kosovo).

This research story was prepared with the financial support of the European Union. The contents of this research story are the sole responsibility of the Metamorphosis Foundation and the author and can in no way be taken to reflect the views of the European Union.

Link to the original article: https://meta.mk/za-fakultetite-bankite-i-del-od-notarite-elektronskiot-izvod-pretstavuva-nereshliva-enigma/


meta tim sliki-02.jpg

















Other blog texts

"Digitalization is a mission possible only if it is built on a sound IT foundation" - Meta.mk News Agency


Photo: Glenn Carstens Peters, Unsplash New digital learning materials as part of the new Primary Education Concept, electronic tools, interactive whiteboards, electronic registration for high school enrollment, electronic application for a scholarship, for a student bed in a dormitory, keeping records in an electronic way… These are just a few of the opportunities and services […]

"Citizens wander from the municipalities to the Cadastre and back, because institutions do not have a common electronic system" - Meta.mk News Agency


Photo: Portalb.mk In the previous research story, we explained how one needs to obtain a certificate from the municipality in order to get a document from the cadastre, and today we will explain how one needs to obtain a certificate from the cadastre, in order to get a document from the municipality. So, an administrative […]

Digitalization - A priority in the Open Government Partnership National Action Plans of the Western Balkan countries


Open Government Partnership – Local actions – Global impact As a global initiative, the Open Government Partnership (OGP) is a broad partnership composed of national and local level entities who work together to co-create action plans with concrete steps – commitments – across a broad range of issues. Since 2011, the OGP’s idea is that […]

"The lack of interoperability between the institutions in RNM charges 300 denars from the citizens [infographic]" - News Agency Meta.mk


Photo: RNM Government/ Archive photo Despite the fact that in North Macedonia there is a Platform for interoperability or interconnection, according to which state bodies, institutions and business companies should exchange data between them, this works partially. Changing the names of the streets, but not updating the registers, causes additional headaches for the citizens, where […]

Aliti: Our priority is the reform of the administration and digitalization of the services in RNM


Photo: Portalb.mk The Minister of Information Society and Administration, Admir Aliti, in an interview with Portalb.mk, talks about the reform process of the public administration of North Macedonia. He says that the main priority as a Ministry is the digitalization of services but also the adoption of some laws that will enable a more efficient […]



Misinformation about the Russian military invasion of Ukraine has led to such divisions of the people in Macedonia, especially those who are getting information mainly from the social media, that there is actually an online debate about whether there really is a war there and civilians are suffering or is it just a Hollywood production […]