Digital literacy means that we know how to: Think critically Create, access, and verify information Manage online identity Protect our privacy and data Use technology effectively This visualization is available in English, Macedonian, Albanian, Serbian and Montenegrin language. This visualization is part of the project Increasing Civic Engagement in the Digital Agenda – ICEDA, co-funded […]

Open data has the potential to generate public value, especially when it comes to transparency and innovation, but also to enable economic growth. The concept of open data has a transformative nature and enormous innovative potential. Open data enables data-driven innovation and creates possibilities for solving different problems in both the public and private sectors. […]

What does digital innovation mean? Resolving existing problems by using different digital solutions is one of many ways to define digital innovation. To be able to use technology innovatively, we have to go through a digital transformation which means that we have to have the skills and the mindset to embrace the change and adapt […]

What is the ‘once only’ principle? It is related to the public sector. It means that the citizens give their data only once to a public administration. The public administration has to internally share this data so that the citizens don’t have to go to different institutions and provide the same data again. This visualization […]

On a practical level, when accessing products, we sign away different types of rights over our data and how they can be used. So, although it is quicker to simply click ‘’I agree’’, do we know what we are agreeing to? This visualization is available in English, Macedonian, Albanian, Serbian and Montenegrin language. This visualization […]

Trust services are e-services that provide the creation of binding decisions between parties. A trust Service Provider is “a natural or a legal person who provides one or more trust services either as a qualified or as a non-qualified trust service provider.” This visualization is available in English, Macedonian, Albanian, Serbian and Montenegrin language. This […]

A digital signature is an electronically equivalent form of a physical signature on paper. Digital signatures use digital certificates to prove our identity online. When it comes to the use of digital signatures to use e-services provided by the government, the digital certificates for digital signatures are located on electronic IDs. This visualization is available […]

With support from USAID’s Civic Engagement Project and the National Endowment for Democracy, the Metamorphosis Foundation, in collaboration with partners from the regional network of CSOs – Accountability, Technology and Institutional Openness Network in Southeast Europe (ACTION SEE), prepared an assessment of the state of good governance of the assemblies and executive branches of the […]

The Metamorphosis Foundation for Internet and Society, within the framework of the USAID Project for Civic Engagement, assessed the state of good governance in the local self-government units (LGUs) in the Republic of North Macedonia for 2022. The assessment is the result of a conducted research based on the Openness Index. The 2022 survey found […]

Biometric identification consists of determining the identity of a person based on biometric data such as a photo of their face, a fingerprint, a signature, etc. This data is then compared to the biometric data of several other persons kept in a database. Electronic ID card uses broader databases to quickly verify the identity of […]

Although, in general, the basic freedoms and human rights are respected in RNM, structural discrimination still exists. Even with all the strategies and laws, implementation depends on management capabilities for the specific sectoral areas covered (children, Roma, anti-discrimination), but also on funding. According to all the experts we talked to, the development of the degree […]

Digitization, i.e. the collection and use of online tools for their analysis and decision-making, is an important process that is expected to lead to the progress of society. In all spheres and for all social groups (without exception), digitalization is an effective mechanism for improving the well-being of citizens. Technology should be accepted as part […]