The ICEDA team from 5 targeted Western Balkan countries continued to educate and inform the citizens, CSOs, businesses, media and institutions on the benefits and challenges related to the Digital Agenda, through a public educational and informative campaign. The campaign lasted from February 2022 – April 2023, where as part of the goals and activities of the ICEDA network, the team created a number of e-contents which were promoted via social media, with networks of collaborative media outlets, institutions and civic organisations, and at local, national, regional and international events.
Depending on the country, the materials are available in English and the local languages in the targeted Western Balkan countries. To access them, click on the name of the materials below.
Digital Agenda Observatory – Country reports and Roadmaps for Digital Agenda Advancement 2022
- Digital Agenda Observatory Country Report and Roadmap for Digital Agenda advancement in Albania
- Digital Agenda Observatory Country report and Roadmap for Digital Agenda Advancement in Kosovo
- Digital Agenda Observatory Country Report and Roadmap for Digital Agenda advancement in North Macedonia with visualizations (1, 2, 3)
- Digital Agenda Observatory Country Report and the Roadmap for Digital Agenda Advancement in Montenegro
- Digital Agenda Observatory Country Report and Roadmap for Digital Agenda advancement in the Republic of Serbia
Digital Agenda Observatory – Final research on the state of e-government development & digital literacy in the targeted Western Balkan countries
Glossary of terms connected to the Digital agenda
Animation
- How can citizens participate in policy making via Internet?
- How can our digital identity be used or abused?
- ICEDA promotional video for Kosovo
Infographics
- Difference between biometric identification and electronic ID
- Digital signature
- Trust services
- Terms and Conditions
- ‘Only once’ principle
- Innovation through open data
- Digital Literacy
- Digital Literacy
- Soft skills in the online space
- Can we recognize digital addiction?
- What is e-commerce?
- Digital rights and their importance
- Gamification in online education
- What are databases?
Video
- Safer Internet for Everyone
- Digital transformation and the civic sector – Why is our work important? (Levizja MJAFT, Albania)
- Digital transformation and the civic sector – Why is our work important? (Partners Serbia, Serbia)
- Digital transformation and the civic sector – Why is our work important? (Open Data Kosovo, Kosovo)
- Digital transformation and the civic sector – Why is our work important? (Metamorphosis Foundation, North Macedonia)
- Digital transformation and the civic sector – Why is our work important? (NGO 35mm, Montenegro)
- Signs that you may have been hacked
- Project “Increasing Civic Engagement in the Digital Agenda” in Albania
Investigative articles
- Albania
- The insecurity of personal data endangers the ‘digital governance’ of Albania
- Transparency of the line ministries in the Republic of Albania: the access of citizens to get informed through online platforms
- How much information of public services do citizens get from the public institutions’ website?
- Cyber-attack / e-services are not working, the challenges of the business
- The digital access of the courts in the Republic of Albania
- Public Consultations, the number of consultations held online with citizens
- How the publication of budgets online impacts the transparency of the institution / case study: LSGUs
- The transparency of gender budget in the official websites
- Montenegro
- North Macedonia
- “The use of some electronic services has increased, but it is far from the desired level”
- “The lack of interoperability between the institutions in RNM charges 300 denars from the citizens [infographic]”
- “Digitalization is a mission possible only if it is built on a sound IT foundation”
- Institutions use the interoperability platform “as they wish”, citizens wander around counters [infographic]
- “Citizens wander from the municipalities to the Cadastre and back, because institutions do not have a common electronic system”
- The digitalization in North Macedonia in 2022: One-click services are still far away, the citizens pay the price
- “Only 6.5 per cent of the requests for certificates in 2022 were filled out by citizens in electronic form [infographic]”
- “The pattern of false bomb threats: 905 threats, eight cities, 76 email addresses [infographic]”
- “The alerts made high school students anxious and created gaps in their learning”
- The use of artificial intelligence without a strategy exposes the citizens to risk, the country has not started the procedure yet
- The application of artificial intelligence in state institutions is useful, however it is dangerous if misused
- “ADA”, the digital assistant based on artificial intelligence that will provide the citizens with information about state aid
- Every minister boasted and took photos with the One Stop Service project, but the project never succeeded
- Kosovo
- Serbia
- Joint
- Our safety on the Internet depends on us too!
- Digitalization – A priority in the Open Government Partnership National Action Plans of the Western Balkan countries
- e-Commerce in the Western Balkans: How well is our data protected when shopping online?
- Privacy is a Human Right – Personal Data Protection in the Western Balkan
- Privacy concerns amid digitalization in the Western Balkans
- What is digital identity and why do we need it?
- A recent look towards Cybersecurity in the Western Balkans: How can we improve the cybersecurity level in the region?
- Institutions as a cause of privacy breaches in the media
- Communicating digital transformation to the citizens – an important contribution to bridging the gap
- Protecting Your Digital Identity: The Importance of “Cyber Hygiene”
Take a look at the previous years materials here and here. For more educational and informative content, make sure to follow @ICEDAproject on Facebook and Twitter.
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These materials were produced as part of the project “Increasing Civic Engagement in the Digital Agenda – ICEDA” co-funded by the European Union. The materials were produced with the financial support of the European Union. Their content is the sole responsibility of the IECDA partners and does not necessarily reflect the views of the European Union.
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